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Services

Meeting customers’ needs is our primary goal.
We guarantee: Quality, Courtesy, Professionalism and Punctuality.

Services

our services

Customer care

Our work does not dwell only on production, but we take care of every detail from the design phase to the installation phase. We work alongside the client, studying together with him the best technical and aesthetic solutions.
Every day we gather ideas, insights, and thoughts to come up with versatile, innovative, and reliable solutions.
Our commitment is to never disappoint the expectations and real needs,of our customers because we know they come to us for more and better.

Services for individuals

Providing our customers with a pleasant shopping experience, ensuring that our products are always available and of quality, and guaranteeing efficiency and innovation are just some of our cornerstones. We take care of our clients through numerous dedicated services.

Inspection

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We offer all our clients a free inspection service and consultation at their homes. The starting point to ensure maximum results and the best solutions. An on-site verification by one of our experts, allows us to assess the concrete needs, verifying every detail of your rooms and listening to your real structural and aesthetic needs to formulate the best offer tailored

Quotes

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Timeliness, clarity, competence and seriousness is what you will find from our staff in conducting a free customized quote with no obligation whatsoever.

Laying

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In order to carry out a correct installation, it is necessary to start with an accurate survey of measurements this will allow to have precise workings and will allow us to establish in advance the timing and mode of intervention. The installation service is carried out by qualified personnel we are constantly updated by the parent manufacturers on the methods of intervention and installation. In addition, thanks to our experience we are able to assess each situation and act accordingly, with precise and timely work.

After-sales service

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The Customer First, we want those who buy from us to have the confidence that they can count on a company that considers customer satisfaction a priority, even after the purchase. A Free Service precisely to assure the customer of our presence, but also to guarantee you that every job will be done in a workmanlike manner, in case of need we offer you a free consultant even after the sale who will assess your needs and find suitable solutions.

Warranty

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We guarantee quality and peace of mind, thanking you for choosing our products, made according to the requirements imposed by EU regulations and certified by the best Italian control and certification bodies. Only components with manufacturing defects are covered by warranty, within the terms of the law and by showing the relevant purchase documentation. In addition to the safety aspect we provide on some products an insurance policy.

Business services

We value hard work and seriousness, listen to ideas and encourage making a difference. We believe that only through everyone’s cooperation and commitment can our company achieve its goals. Working with us is also and above all an opportunity for professional growth; we will accompany you along the way by offering dedicated services to put in the field to enhance each person’s contribution.

Design

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We share the skills and expertise gained in the field, accompanying companies at all stages, always favoring serious and reliable choices, our service will support you in choosing the most suitable solution to your needs so as to satisfy your final customer.

Customized quotes

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Our operators are available to formulate customized quotes if the desired product cannot be configured on our portal. Requesting a customized quote is very simple, you can choose to call our customer service number or send us a request via our dedicated form. We will respond to your request as quickly as possible.

Technical Support

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With us you are safe, you have a direct contact ready to act quickly and professionally for any need. Our technicians will support you from the inspection stage to the installation of the product, so as to prevent any mistakes and loss of valuable time.

Warranty and Replacement

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Every product purchased and guaranteed, failed or non-conforming products are replaced free of charge, you will also have a wide range of spare parts of our products so as to meet any problems or failures of your customers.

Catalogs and depliats

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Despite the advent of new technologies and new media, the brochure or catalog is still considered the hard core of advertising graphics. We provide free brochures, catalogs and samples of our products so as to better communicate with customers.

24H service, delivery and assembly with trained technicians

Serving our customers

Contact

Offices

Fiumitello Street, 5
83042 Atriplada (AV)

 

Phone

info: (+39) 0825 62 6603
assistance: (+39) 320 36 2365

EMAIL

info@europlastik.it
europlastik@pec.it